About Us
About IKNOWER PLUMBER
An owner-led boiler and central-heating business based in Shepperton, where local engineer Harvey lives, providing accurate diagnosis, clear advice and professional workmanship across the surrounding areas.
Who We Are
A Personal Approach to Boiler and Heating Work
IKNOWER PLUMBER is based in Shepperton and specialises in boiler breakdowns, diagnostics, repairs, annual servicing, heating and hot-water faults, controls, system cleaning and boiler replacement. Harvey lives locally in the area, and you deal directly with him, a Gas Safe registered engineer with over 35 years’ experience.
Every job begins with careful fault-finding and a clear explanation of the available options. Accurate diagnosis is completed before replacement is considered, helping you make an informed decision about your boiler or heating system.

Our Values
What Drives Us
Accurate Diagnosis
Harvey carefully investigates the fault and explains what has been found before recommending a repair or replacement.
Honest Advice
You receive practical advice based on the condition of your boiler or heating system, without pressure to replace equipment unnecessarily.
Safe Workmanship
Gas work is completed by a Gas Safe registered engineer, with care taken to work safely and properly in your home.
Respect for Your Home
Every appointment is handled carefully, with respect for your property and as little disruption as possible.
Personal Local Service
You deal directly with Harvey, who lives locally in the area, rather than being passed between different engineers or a national call centre.
Responsive Support
Same-day attendance is available where possible for urgent boiler, heating, hot-water and gas-related faults.
Meet Harvey
Your Local Gas Safe Registered Engineer

Harvey
Gas Safe Registered Engineer
Harvey is the owner of IKNOWER PLUMBER and a Gas Safe registered engineer who lives in the local area, with over 35 years’ hands-on experience. He specialises in diagnosing boiler breakdowns, repairing and servicing major boiler brands, resolving heating and hot-water faults and advising homeowners when a boiler genuinely needs replacing. Customers deal directly with Harvey throughout the work.
